Services Management (Chapter 28 of Theory of Constraints Handbook)

Author(s)

This is an individual chapter of Theory of Constraints Handbook. The purposes of this chapter are to: • Briefly describe the evolution of TOC services management concepts and tools describing their advantages over the previous concepts and tools and also their limitations. • Survey and classify the pertinent theory of constraint services management literature, identifying its contributions to the field and its limitations. • Identify the need for future research in TOC to services management.

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ISBN-10: 0071738258
ISBN-13: 9780071738255
Book pages: 2510
Book language: English
Edition: 8
Binding: eBook
Publisher: McGraw-Hill Professional
Dimensions: Page Fidelity

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