Total quality service: How organizations use it to create a competitive advantage

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Name in long format: Total quality service: How organizations use it to create a competitive advantage
ISBN-10: 013923392X
ISBN-13: 9780139233920
Book pages: 258
Book language: en
Binding: Hardcover
Publisher: Prentice Hall Canada
Dimensions: Weight: 1.27647649698 Pounds

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