Total Quality Service: How Organizations Use It To Create A Competitive Advantage
Author(s)
Stanley A. Brown
Stanley A. Brown
| Name in long format: | Total Quality Service: How Organizations Use It To Create A Competitive Advantage |
|---|---|
| ISBN-10: | 0130910341 |
| ISBN-13: | 9780130910349 |
| Binding: | Hardcover |
| Publisher: | Prentice Hall Direct |
