The New Public Management In Action

This Book Analyses Changes Which Have Occurred In The Organization And Management Of The Uk Public Services Over The Last 15 Years, Particularly Drawing On Rich Primary Data From Restructured Nhs Settings. The Book Argues That Real Change Has Occurred At The Top Of These Organizations And That Novel Organizational 'hybrids' May Be Emerging. 1. Characterizing The 'new Public Management' -- 2. Public Sector Restructuring -- 3. The Creation And Evolution Of Quasi-markets -- 4. A Process Of Transformational Change? -- 5. Board Composition: Managers And 'magistrates' -- 6. The Board: From 'rubber Stamp' To Strategy-maker? -- 7. Professionals And The New Public Management -- 8. The Question Of Accountability: New Forms Or A Democratic Deficit? -- 9. Concluding Discussion -- Appendix. Research Design And Methodology. Ewan Ferlie ... [et Al.]. Includes Bibliographical References And Index.