The Knowing Organization: How Organizations Use Information To Construct Meaning, Create Knowledge, And Make Decisions

This Title Links The Broad Areas Of Organizational Behaviour And Information Management. It Brings Together Research In Organizational Theory And Information Science In A General Framework For Understanding How Organizations Behave As Information-seeking, Information-creating, And Information-using Communities. The Knowing Organization -- How We Come To Know -- Understanding Information Seeking Behavior -- The Management Of Ambiguity: Organizations As Sensemaking Communities -- The Management Of Learning: Organizations As Knowledge-creating Enterprises -- The Management Of Uncertainty: Organizations As Decision-making Systems -- A Tale Of Two Accidents Space -- Knowing And Learning In Organizations. Chun Wei Choo. Includes Bibliographical References (p. 317-339) And Index.