The definitive guide to social CRM: maximizing customer relationships with social media to gain market insights, customers, and profits
Author(s)
Goldenberg, Barton J. (author.)
Goldenberg, Barton J. (author.)
Barton J. Goldenberg. Includes Bibliographical References And Index.
Keywords
Customer relations--Management, Social media, HF5415.5
Customer relations--Management, Social media, HF5415.5
| Name in long format: | The Definitive Guide To Social Crm: Maximizing Customer Relationships With Social Media To Gain Market Insights, Customers, And Profits Definitive Guide To Social Customer Relationship Management |
|---|---|
| ISBN-10: | 0134133994 |
| ISBN-13: | 9780134133904 |
| Book language: | en |
| Publisher: | Pearson Education, |
| Dimensions: | computer |
