Social Dimensions of Systems Engineering: People, Processes, Policies and Software Development (Ellis Horwood Series in Interactive Information Syst)

1. Introduction -- Living The Lifecycle: Social Processes In Software And Systems Development / P. Quintas -- 2. The Information Technology Field: An Historical Analysis / A. L. Friedman -- 3. Managing The Social-technical Divide: Some Aspects Of The Discursive Structure Of Information Systems Development / J. Low And S. Woolgar -- 4. Social Dimensions Of Software Engineering: The Experience Of The Uk Alvey Programme / P. Quintas -- 5. Negotiating The Take-up Of Formal Methods / S. Harding And G. N. Gilbert -- 6. The Evolution Of Def Stan 00-55: A Socio-history Of A Design Standard For Safety-critical Software / M. Tierney -- 7. Negotiation And The Role Of The Requirements Specification / S. Easterbrook -- 8. The Communications Problem In Information Systems Development: Towards A Relational Approach / F. Murray And H. Willmott -- 9. Mismatch And Tension: Standard Packages And Non-standard Users / J. Webster And R. Williams -- 10. Systems Development -- The Fourth Dimension: Perspectives On The Social Organization Of Work / D. Randall, J. Hughes And D. Shapiro -- 11. User Participation In Design -- What It Can Deliver, What It Can't And What This Means For Management / M. Hales -- 12. Software Subcontracting To The Third World / R. Heeks -- 13. The Nature Of Current Innovations In The Systems Development Process: Some Implications For Public Policy / R. Holti. Edited By Paul Quintas. Includes Bibliographical References And Index.