Service Management: Operations, Strategy, and Information Technology
Author(s)
Fitzsimmons, James A.
Fitzsimmons, Mona J.
Fitzsimmons, James A.
Fitzsimmons, Mona J.
Name in long format: | Service Management: Operations, Strategy, and Information Technology |
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ISBN-10: | 0070217602 |
ISBN-13: | 9780070217607 |
Book pages: | 640 |
Book language: | en_US |
Edition: | 2nd |
Binding: | Hardcover |
Publisher: | Mcgraw-Hill College |
Dimensions: | Height: 9.5 Inches, Length: 1.25 Inches, Weight: 2.3809924296 Pounds, Width: 7.5 Inches |