Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)
Author(s)
Fitzsimmons, James A
Fitzsimmons, James A
Accompanying Cd-rom Contains ... An Assortment Of Valuable Learning Tools Such As The Latest Version Of Servicemodel Software And Interactive Chapter Quizzes--all Of Which Facilitate A Deeper Understanding Of Service Operations And Management.--p. [4] Of Cover. James A. Fitzsimmons, Mona J. Fitzsimmons. Includes Bibliographical References And Indexes.
| Name in long format: | Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.) |
|---|---|
| ISBN-10: | 0072982306 |
| ISBN-13: | 9780072982305 |
| Book pages: | 624 |
| Book language: | en |
| Edition: | 5 |
| Binding: | Hardcover |
| Publisher: | McGraw-Hill/Irwin |
| Dimensions: | Height: 10.3 Inches, Length: 8.3 Inches, Width: 1 Inches |
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