Report By The Health Service Ombudsman For England Of An Investigation Of A Complaint About A Gp In Dudley

This Report Sets Out The Findings Of The Ombudsman's Investigation Of Mrs S's Complaint That Dr Hampson Of Northway Medical Centre In Dudley Had ’bullied' Her Into Going Elsewhere For Her Medical Care Following An Incident At His Practice. The Ombudsman Upheld Mrs S's Complaint And Dr Hampson Was Told By The Ombudsman To Acknowledge His Mishandling Of The Situation And Apologise To Mrs S. He Was Also Asked To Pay Her £500 In Financial Redress, Which To Date He Has Not Agreed To Do. The Ombudsman's Investigations Normally Take Place In Private. However, The Outcome Of This Investigation Is Being Brought To The Attention Of Parliament In The Hope That It Will Encourage Dr Hampson To Provide The Long Overdue Remedy To Mrs S. The Findings Have Also Been Shared With The Local Primary Care Trust And With The General Medical Council