Reinventing Your Contact Center: A Manager's Guide To Successful Multi-channel Crm

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Name in long format: Reinventing Your Contact Center: A Manager's Guide To Successful Multi-channel Crm
ISBN-10: 0131837893
ISBN-13: 9780131837898
Book pages: 272
Book language: Eng
Edition: 1
Binding: Paperback
Publisher: Prentice Hall

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