Quality Without Tears
Find Out How To Build Quality Into All Aspects Of Your Operation By Making Employees Active And Enthusiastic Partners In The Enterprise. Quality Without Tears. It S The Bok That Tells You: § Why Quality Or The Lack Of It Depends On Management Rather Than Employees. § How To Get Results By Spending Just A Small Percentage Of Your Operating Costs On Education And Error Prevention. § The Common Managing Myths That Can Kill A Company S Chances Of Ever Improving Quality. § How To Get Things Right The First Time. § The 14 Steps You Can Start To Take Today O Reach The Easily Achievable Goal Of Zero Defects. § And Much More!
Name in long format: | Quality Without Tears |
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ISBN-10: | 0070598487 |
ISBN-13: | 9780070598485 |
Book language: | en |
Publisher: | Tata Mcgraw-hill Education |