Leading With Knowledge: Knowledge Management Practices In Global Infotech Companies

Continuous Knowledge-based Innovation At Eds -- Better Customer Service Through Knowledge Management At Emc -- On The Road ... Knowledge Management At Fujitsu Consulting -- Km At Hughes Software Systems: Certification, Collaboration, Metrics -- Knowledge Management In Ibm Corporation -- Knowledge Management At I2: Driving Value To Customers -- Km At I-flex: From Quizzes And Surveys To Knowledge Repositories And Webcasts -- The Infosys Km Experience -- Km In Successful And Failed M & A Activity: Lessons From Inktomi's Acquisition Of Quiver -- Knowledge Management At The Mitre Corporation: Partnership, Excellence And Outcomes -- Km At Novell: Community Support, Mergers And Synergies -- Km At Open Text: Practising [sic] What We Preach -- Oracle's Knowledge Management Journey -- Km At Sas: The Power To Know -- Sun Microsystems Philippines: Km At The Corporate And National Level -- Knowledge Management At Unisys -- Km At Xerox: Seeding Communities Across Key Domains -- The 'temporary Knowledge Organization': An Enrichment Of The Traditional Organizational Project Management Paradigm -- Knowledge Management In Software-intensive Businesses. Edited By Madanmohan Rao. Includes Bibliographical References And Index.