ITIL 4 Create, Deliver and Support

This Guide Covers 'core' Service Management Activities And Focusses On The Integration Of Different Value Streams And Activities To Create, Deliver And Support It- Enabled Products And Services Whilst Also Covering Supporting Practices, Methods And Tools. Itil 4 Managing Professional: Create, Deliver And Support Will: (i) Enable It Practitioners To Continue To Deliver Innovative Yet Reliable Tech-enabled Services To Their Customers In An Increasingly Competitive Market; (ii) Cover Service Performance And Will Give Practitioners An Understanding Of Service Quality And Improvement Methods; (iii) Act As A Reference Guide That Practitioners Can Use In Their Work, Further Studies And Professional Development.