Iso 9000 And Beyond: From Compliance To Performance Improvement
Harrington, H. J. (h. James)
Cd-rom Includes: Multimedia Overview Of Book, Including Case Studies -- High Tech Enablers Examples -- Sample Forms That Support The Quality Management System -- Free Workdraw Process Mapping Software -- Web Support Database. 1. Total Quality Management System -- 2. Iso 9001 In Detail -- 3. Phase I: Assessment -- 4. Phase Ii: Planning -- 5. Phase Iii: Upgrading (redesigning) The Quality Management System -- 6. Phase Iv: Implementation -- 7. Phase V: Audits -- 8. Phase Vi: Continuous Improvement -- App. I. Makeup Of Iso/tc 176 As Of January 1996 -- App. Ii. List Of Iso 9000 Series At They Are Released By Country -- App. Iii. List Of Typical Iso 9000 Registrars -- App. Iv. List Of Typical Iso 9000 Implementation Consulting Firms -- App. V. The Organizational Change -- App. Vi. Iso 9000 Books And Audio/video References -- App. Vii. List Of Iso Evaluation Questions. H. James Harrington & Dwayne D. Mathers. Includes Bibliographical References.
ISO 9000 Series Standards, Quality control--Standards, Quality assurance--Standards, Manufactures--Quality control--Standards, Total quality management, TS156.6 .H35 1997
| Name in long format: | Iso 9000 And Beyond: From Compliance To Performance Improvement |
|---|---|
| ISBN-10: | 0070267774 |
| ISBN-13: | 9780070267770 |
| Book pages: | 359 |
| Book language: | en |
| Binding: | Hardcover |
| Publisher: | Mcgraw-hill |
| Dimensions: | xxi, 359 p. : ill. ; 24 cm. + 1 computer laser optical disc (4 3/4 in.) |
