Implementing Strategic Change

Implementing Strategic Change Is The First Book To Address Every Aspect Of Responding To Change, From Strategy To Implementation, And Outline An All-in-one Program For Proactively Leading Change Instead Of Reactively Addressing Its Impacts. This Timely Book Examines A Number Of Proven Organizational Performance Improvement Models, Drawing On The Best Of Each To Create A Comprehensive Method For Establishing A Customer-focused Culture Throughout All Levels Of An Organization.--jacket. Developing A Customer-focused Culture -- Leveraging Strategies For Creating Stakeholder Value -- Assessing Organizational Capability--the Baldrige Model -- Assessing Organizational Capability--efqm And Sei/cmm -- Preparing The Organization For Change -- Aligning The Organization For Transformation -- Planning For Customer-driven Transformation -- Implementing Process Improvements -- Reviewing Performance Progress Relative To Plans -- Delivering Shareholder Value And Sustaining Performance Through Efficient Corporate Governance. Steven H. Hoisington, S.a. Vaneswaran. Includes Bibliographical References And Index.