Dealing With Difficult People
Author(s)
Brinkman, Dr. Rick
Richard Kirschner
Brinkman, Dr. Rick
Richard Kirschner
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
Keywords
Management, Leadership, BUS041000, cs.ecn.mgn_ecn, cs.mgmt.intl_bus, Business & Economics -> Management -> Leadership
Management, Leadership, BUS041000, cs.ecn.mgn_ecn, cs.mgmt.intl_bus, Business & Economics -> Management -> Leadership
| Name in long format: | Dealing With Difficult People |
|---|---|
| ISBN-10: | 0071487158 |
| ISBN-13: | 9780071487153 |
| Book pages: | 128 |
| Book language: | en |
| Edition: | 1 |
| Binding: | Kindle Edition |
| Publisher: | McGraw-Hill Education |
| Dimensions: | Page Fidelity |
