Business Process Implementation: Building Workflow Systems (ACM Press)

Business Process Implementation describes a new method for designing and implementing office workflow systems. This method was developed by Graham Twaddle and his colleagues, and has been analysed and described by Michael Jackson, one of the pre-eminent contributors to current software development practices. It has been tried and tested by Sherwood International UK who have incorporated it into their award-winning Amarta software support system. The method consists of a carefully crafted combination of data and process modelling that permits highly parallel, and therefore highly efficient and flexible, workflow. This book will be invaluable for anyone who has to develop and use business systems for information and administration and especially to those working in an environment where office workflow is an important concern. It will provide the reader with a way of clearly documenting the processes and process-related knowledge that are the end result of a business process reengineering study.