Building the Learning Organization: A Systems Approach to Quantum Improvement and Global Success

Building The Learning Organization Is The First Practical Guide To Transforming Your Organization Into One That Is Set Up To Learn - Even Seeks Out Opportunities To Learn - And Then Stands Ready To Quickly Capitalize On That Information. You'll Be Able To Navigate Your Way Through The Process With The Help Of An Easy-to-follow Model That Forms The Heart Of The Book. You'll Also Find Incisive And Fascinating Case Historiesshowcasing The Successful Efforts Of Such Companies As Arthur Andersen, Whirlpool, National Semiconductor, And Federal Express - That Illustrate Application Of The Model's Tenets In Various Economic Sectors. And, To Further Facilitate The Transformation To A Learning Organization, The Book Presents 16 Recommended Action Steps Your Company Will Want To Consider Taking. There Is Also Discussion Of What It Takes To Maintain A Learning Organization Over Time. There Are Evaluation Forms To Help You Assess At What Stage Your Company Is Currently At, What Its Strengths Are, And Where The Needs Are The Greatest. There Is Even A Helpful Glossary Of Common Terms. 1. Emergence Of Learning Organizations -- 2. Systems-linked Organization Model -- 3. Building Dynamic Learning Through The Organization -- 4. Organization Transformation For Learning Excellence -- 5. Empowering And Enabling People -- 6. Knowledge Management In Learning Organizations -- 7. Adding Technological Power To Organizational Learning -- 8. Steps In Becoming A Learning Organization -- 9. Rover -- One Organizations's Journey To Success As A Learning Organization -- 10. Building, Maintaining, And Sustaining The Learning Organization -- Appendix Learning Organization Profile. Michael J. Marquardt. Copublished With The American Society For Training And Development Includes Case Studies Of Arthur Andersen, Whirlpool, National Semiconductor, Rover Group, Federal Express, And Others. Among Topics Discussed Are: How Learning Differs At The Individual, Group, And Organizational Levels; Different Types Of Learning, Such As Adaptive, Anticipatory, And Generative; The Various Skills Essential To Learning At The Organizational Level, Such As Personal Mastery And Shared Vision; The Meaning, In An Organizational Context, Of Vision, Culture, Strategy, And Structure; How To Empower People To Learn ...; The Management Of Knowledge, And How To Acquire, Create, Store, Transfer, And Use It; The Role Of Information Technology, Technology-based Learning, And Electronic Performance Support Systems.--book Jacket. Includes Bibliographical References (p. 233-238) And Index. Includes Bibliographical References (p. 233-238) And Index.