Building an ITIL-based Service Management Department ePub

Author(s)
Malcolm Fry

This guidance provides step-wise practical guidance to set-up an ITIL-based service management department. This edition has been updated to align with the ITIL 2011 editions by updating the text, amending figures and replacing 12 illustrations.

Keywords
General, Customer Relations, Decision-Making & Problem Solving, Education, Job Hunting, Management, Reference, Strategic Planning, Training, Computer Industry, Leadership, Consulting, Information Management, Organizational Behavior, General, Workplace Culture, Organizational Development, Corporate Governance, Mentoring & Coaching, Research & Development, General, Information Technology, Reference, General, General, Adult & Continuing Education, Decision-Making & Problem Solving, Reference, Leadership, Computers & Technology, Professional Development, General, Personal & Practical Guides, General, Professional, Study Guides, Reference, Project Management, English & College Success -> College Success -> Career, Business & Economics -> Marketing -> Customer Relationship Management, Business & Economics -> Management -> Special Topics, Business & Economics -> Economics -> Consumer Education, Business & Economics -> Management -> Principles of Management, Business & Economics -> Marketing -> Resources for Business Professionals, Business & Economics -> Management -> Strategic Management, Business & Economics -> Management -> Training & Development, Business & Economics -> Business -> Industries, Business & Economics -> Management -> Leadership, Business & Economics -> Business -> Consulting, Business & Economics -> MIS -> Management Information Systems, Business & Economics -> Management -> Organizational Behavior, Business & Economics -> Economics -> Economic Development, Business & Economics -> Business -> Special Topics, Business & Economics -> Management -> Organization Development, Business & Economics -> Business -> Corporate Governance, Professional, Career & Trade -> Computer Science -> General Interest, Professional, Career & Trade -> Computer Science -> Information Technology, Professional, Career & Trade -> Computer Science -> Special Topics, Professional, Career & Trade -> Computer Science -> Certification, Professional, Career & Trade -> Education -> General, Professional, Career & Trade -> Education -> Adult & Continuing Education, Professional, Career & Trade -> Education -> Decision-Making & Problem Solving, Professional, Career & Trade -> Education -> Reference, Professional, Career & Trade -> Education -> Educational Administration, Professional, Career & Trade -> Education -> Educational Technology, Professional, Career & Trade -> Education -> Professional Development, General Interests & Hobbies -> Reference -> Reference, Study Aids -> Study Aids -> Study Aids General, Trades & Technology -> Reference -> Reference, Trades & Technology -> Technical Trades -> Project Management