Beyond the Bottom Line : How to Do More with Less in Nonprofit and Public Organizations (Hardcover)--by Martin W. Sandler [1998 Edition] ISBN: 9780195116120

In The Pages Of Beyond The Bottom Line, Sandler And Hudson Provide Detailed Descriptions Of Nonprofits And Public Agencies That Are Meeting The Challenge Of Doing More With Less, And Setting Standards Of Efficiency And Service That Few Business Organizations Can Meet. The Authors Studied Hundreds Of Nonprofit And Public Agencies Around The Country To Find Organizations Like These That Are Meeting The Challenges Of Shrinking Resources And Growing Demand. Focusing On The Thirty Best Of Breed Organizations, They Developed A Roster Of Attitudes And Skills That Distinguishes These Top Performers. In Addition, They Have Distilled Hundreds Of Practical Techniques And Strategies - Transferable To Any Organization In Any Sector - That Put These Organizations At The Head Of Their Class.--jacket. Foreword, James Champy -- Introduction -- Part I: Challenges -- 1. The Challenge Of Mission -- 2. The Challenge Of Change -- 3. The Challenge Of Managing For Results -- Part Ii: Competencies -- 4. Serving The Customer -- 5. Selling The Product -- 6. Forming Effective Partnerships -- 7. Creating A Climate For Innovation -- 8. Sharing The Power -- 9. Valuing People -- 10. Communication Effectively -- 11. Conclusion: Putting It All Together -- Index. Martin W. Sandler, Deborah A. Hudson ; With Carol Weiss And Neil Deguzmán. Includes Index.