Area Activity Analysis: Aligning Work Activities And Measurements To Enhance Business Performance

Every Organization Talks About Developing Internal Customer Relationships - But It's Mostly Talk! Now, For The First Time, Area Activity Analysis (or Aaa) Provides A Methodology To Effectively Implement This Important Concept.--book Jacket. Area Activity Analysis Outlines In Detail How Aaa Will Help Everyone Understand Their Area's Function And How Its Performance Is Measured. It Is Nothing Less Than A Road Map For Substantive, Immediate Performance Improvement At Every Level Of Your Organization.--book Jacket. Let Area Activity Analysis Ensure That Each Of Your Employees Understand His Or Her Overall Mission Within Your Organization, And What They Need To Do To Achieve That Mission.--book Jacket. Overview Of Area Activity Analysis -- 1. Phase I -- Preparation For Aaa -- 2. Phase Ii -- Develop Area Mission Statement -- 3. Phase Iii -- Define Area Activities -- 4. Phase Iv -- Develop Customer Relationships -- 5. Phase V -- Analyze The Activity's Efficiency -- 6. Phase Vi -- Develop Supplier Partnerships -- 7. Phase Vii -- Performance Improvement -- App. C. Flowcharting Overview: Drawing A Process Picture -- App. D. Tools. H. James Harrington, Glen D. Hoffherr, Robert P. Reid, Jr. Series From Jacket. Includes Bibliographical References (p. 331-332) And Index. System Requirements: Windows 3.1 Or Higher; Sound Blaster Or Comparable Sound Card; 8 Mb Ram; 4mb Free Disk Space.