A Complete And Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (paperback)

Author(s)

Name in long format: A Complete And Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (paperback)
ISBN-10: 0133480445
ISBN-13: 9780133480443
Book pages: 320
Edition: 1
Binding: Paperback
Publisher: Ft Press

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