A Complete And Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (paperback)
Author(s)
Tyagi, Rajesh K.
Gupta, Praveen K.
Tyagi, Rajesh K.
Gupta, Praveen K.
Name in long format: | A Complete And Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (paperback) |
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ISBN-10: | 0133480445 |
ISBN-13: | 9780133480443 |
Book pages: | 320 |
Edition: | 1 |
Binding: | Paperback |
Publisher: | Ft Press |