The Art Of Software Support: Design And Operation Of Support Centers And Help Desks
Author(s)
Françoise Tourniaire
Françoise Tourniaire
| Name in long format: | The Art Of Software Support: Design And Operation Of Support Centers And Help Desks |
|---|---|
| ISBN-10: | 0137844972 |
| ISBN-13: | 9780137844975 |
| Book pages: | 336 |
| Binding: | Unknown Binding |
| Publisher: | Prentice Hall Ptr |
