Service Management: Operations, Strategy, Information Technology
James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. Includes Bibliographical References And Index.
Keywords
Service industries--Management, Dienstleistungsbetrieb, Management, HD9980.5 .F549 2014, 658
Service industries--Management, Dienstleistungsbetrieb, Management, HD9980.5 .F549 2014, 658
| Name in long format: | Service Management: Operations, Strategy, Information Technology |
|---|---|
| ISBN-10: | 0078024072 |
| ISBN-13: | 9780078024078 |
| Book language: | en |
| Edition: | 1 |
| Binding: | Hardcover |
| Publisher: | McGraw-Hill |
| Dimensions: | Height: 0 Inches, Length: 0 Inches, Weight: 3 Pounds, Width: 0 Inches |
