How You Do... What You Do: Create Service Excellence That Wins Clients For Life
Author(s)
Livingston, Bob
Livingston, Bob
In three years Livingston helped the 17,000- employee strong Crossmark increase its sales revenues by 30 percent and add an additional 2,400 workers Livingston will promote the book on his busy speaking tour, which includes keynote addresses at several large consumer products information conferences Includes numerous on-the-street examples and case studies throughout the book
| Name in long format: | How You Do... What You Do: Create Service Excellence That Wins Clients For Life |
|---|---|
| ISBN-10: | 0071641750 |
| ISBN-13: | 9780071641753 |
| Book pages: | 313 |
| Book language: | en |
| Edition: | 1 |
| Binding: | Kindle Edition |
| Publisher: | McGraw Hill |
| Dimensions: | Page Fidelity |
